We are here to help with orders, refunds, and product questions. Reach out anytime.
For all inquiries, contact our customer care team at support@getprovadent.com.
We typically respond within 24–48 business hours. Include your order number and a short description of your inquiry when possible. You can also return to the ProvaDent home page for product details, FAQ, and ingredients.
After you order, you will receive a confirmation email with tracking and carrier details.
If you do not receive tracking within 3 business days, or have delivery questions, email us with your order details. For general shipping and delivery standards, see the FTC and consumer billing guidance.
Payments are processed by our secure partners. For charges on your statement, use the correct support channel:
• ClickBank orders: If your statement shows "CLKBANK*" or "ClickBank," visit ClickBank Customer Support for billing help.
• BuyGoods orders: For "BuyGoods" on your statement, use BuyGoods Customer Support.
ProvaDent is backed by a 60-day money-back guarantee. Not satisfied? Contact us within 60 days of your order with your order number to start a refund. For full terms, see our Terms & Conditions and Privacy Policy.
Common topics (dosage, ingredients, shipping, guarantee) are covered on our main site. Check the FAQ section before writing in for faster answers.
Support is available Monday–Friday, 9:00 AM–5:00 PM EST. During busy periods, allow up to 48 hours for a reply.
Your satisfaction matters to us. We use your feedback to improve our service. Thank you for choosing ProvaDent. For more on oral health from trusted sources, see the American Dental Association.